Understanding the Role of Trade Support Institutions

Understanding the Role of Trade Support Institutions Login to Sign Up
Course Language
English ‎(en)‎
Time Required
4 hours over 2 weeks
Course Type
Online/Internet Based
Course Fee
Free of charge
Course Access
Open for enrollments
Tutor
Martin Labbé (Tutor)

Understanding the Role of Trade Support Institutions

This course introduces the role of the Trade Support Institution (TSI), the ways in which TSIs are categorised, and the main TSI stakeholders. It details the ways in which a portfolio of services is developed according to the needs of stakeholders, with a particular focus on exporters. This involves segmenting exporters and designing services to serve different exporter types.

After completing this course, participants will be able to:

Analyse the client needs assessments performed by TSIs; and
Match a TSI service portfolio with enterprise needs

Course certification

Participants who meet the course requirements will receive a Certificate of Achievement issued in electronic format.

Note

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Course structure

  • Lecture 1 Introduction to Trade Support Institutions (L016)
  • Lecture 2 Client Needs Assessment (L017)
  • Case Study Exercise 1 (C010)  Analysing a client needs assessment
  • Lecture 3 Service Portfolio Development (L018)
  • Case Study Exercise 2 (C011) Matching SME Needs with the TSI Porfolio of Services
  • Certificate of Achievement
YOU WILL BE LEARNING
trade tsis stakeholders exporters trade support services client assessment enterprise designing services exporter types