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Course Language
English ‎(en)‎
Time Required
4 hours over 2 weeks
Course Type
Online/Internet Based
Course Fee
Free of charge
Course Access
Open for enrolment
Tutor
Martin Labbé (Tutor)

Developing Sustainable Business Models for Business Support Organizations (BSOs)

This course provides techniques to enable Business Support Organizations (BSOs) improve the sustainability, relevance and effectiveness of the services they provide to their beneficiaries by using the business model and business planning approach. It assists BSO staff in articulating the unique value proposition of their organization, understanding how to build a revenue-supported business model, map out their organization's services, evaluate demand for new services, and conduct a situation analysis, needs assessment and feasibility study.

After completing this course, participants will be able to:

Develop a BSO products and services pyramid for their organization;
Conduct a PEST and SWOT analysis; and
Create a basic business plan following a standard layout.

Course certification

Participants who meet the course requirements will receive a Certificate of Completion issued in electronic format.

Note

We recommend using the latest version of the Chrome or Safari browsers to ensure an optimal experience viewing the lectures.

Course structure

  • 01 Developing the Services of Business Support Organizations Using the Business Model Approach [L495]
  • 02 Building Sustainable BSO Revenue-based Services with Business Planning [L496]
  • 03 Case Study Exercise [C094]
  • 04 Certificate of Achievement
YOU WILL BE LEARNING
business sustainability sustainability elearning strenghten business support organizations bso business model
Session: BSC.DEC.2026.S04.ENPrice: Free
Course start date: 14 Dec 2026
Course end date : 28 Dec 2026